Privacy Policy

Introduction

Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

Information We Collect

We collect information you provide directly, such as:

Your name, address, phone number, and email
Payment and billing details (processed securely by our payment provider)
Communication records (emails, forms, messages)

We may also collect data automatically through cookies, such as IP address, browser type, and how you use our website.

How We Use Your Information

We use your data to:

Process and deliver your orders
Communicate order updates and support queries
Improve our website and services
Comply with legal and tax obligations

We never sell your personal data to third parties.

Sharing Your Information

We only share information with:

Delivery partners and couriers
Payment processors
IT service providers who help us run our site

All partners operate under strict data protection terms in compliance with UK GDPR.

Data Retention

We keep order records for as long as legally required for accounting and tax purposes (usually up to 7 years). You can request that your marketing preferences be changed or deleted anytime.

Your Rights

You have the right to:

Access the data we hold about you
Request correction or deletion
Withdraw consent for marketing communications
Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data rights have been breached.

To exercise your rights, email sales@aluminiumguttersdirect.co.uk.

Cookies

We use cookies to improve your browsing experience and analyse website traffic. You can manage cookie preferences via your browser settings.

Rich text

Use this section to welcome customers to your store, say a bit about your brand, or share news and seasonal promotions.